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Ricardo Ramos is currently working as an Operational Manager - SAP Solutions at T-Systems do Brasil, managing the client Boticário with a team of over 20 direct and indirect collaborators. Prior to this role, Ricardo worked as a Motorista de aplicativos at Uber and as a Coordenador de suporte de TI at Hewlett Packard Brasil. Ricardo has a degree in Gestão da tecnologia da informação from Estácio.