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Shadia P. is an experienced professional currently serving as the Plan Management Technical Lead and SME at T-shirt Ventures, where responsibilities include leading quality and support for the Provider Choice Plan Management. Prior roles at T-shirt Ventures include working as a Quality and Support Team Lead and Plan Manager. Previously, Shadia held positions at Kinela as a Customer Success Specialist and Client Engagement and Renewals Officer, contributing to the NDIS meals and allied health provider's mission of enhancing access to healthcare. A stint as a Placement Student at the Metropolitan Local Aboriginal Land Council involved developing community-centric surveys. Shadia also demonstrated leadership as President of Sydney University HealthSoc. Educational qualifications include a Bachelor of Health Sciences with a major in Management and ongoing studies for a Masters of Public Health at the University of Sydney.