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Vikram Sahney is an accomplished executive with extensive experience in customer retention, corporate strategy, and sustainability. Currently serving as Vice President of Customer Retention Strategy and Programs at T-Mobile, Vikram has successfully improved customer experience and reduced churn for the company's largest customer segment. Previously, Vikram led the Corporate Strategy and Analysis team at T-Mobile, overseeing long-term growth strategies and M&A initiatives. Experience includes consulting for major firms at Sahney Solutions, directing sustainability efforts at REI, and holding impactful roles at McKinsey & Company, The Boeing Company, and Ford Motor Company. Vikram holds multiple degrees, including an MBA and SM from MIT Sloan School of Management, and has a solid foundation in engineering from the University of Michigan.