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Shanniel Headley, MBA, currently serves as Executive Director of Finance Shared Services at T-Mobile, where responsibilities include leading the Service Management Office and optimizing performance across the Global Deliver Model. Previously, Shanniel held the position of Executive Director of Finance Transformation at CVS Health, focusing on workforce strategy and agile program management. Prior experience includes serving as Senior Strategy Manager at Accenture, collaborating with senior executives on operating model transformations for Fortune 500 companies, and as a Business & Planning Analyst at JPMorgan Chase & Co., where expertise in forecasting and functional transformation was utilized. Early career roles include Management Trainee at Cintas and MBA Intern at Gallup. Shanniel holds an MBA in Business Analytics and General Management from Indiana University and a Business Strategy Certificate from INSEAD.