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Susan Burgess Tencza is the Chief Human Resources Officer for System One. Susan oversees corporate HR programs to attract, develop, and retain world-class talent to support System One’s success. Her team’s responsibilities include employee relations, benefits & compensation, retention & rewards programs, organizational development, talent management, employment law & compliance, and acquisition integration.

A certified Senior Professional in Human Resources, Susan has a wealth of leadership experience across diverse industries and organizations. She has demonstrated a strong track record of strengthening operational and HR practices through compliance, technology, and policy development.

Prior to joining System One, Susan served as HR Director for Education Management Corporation. Earlier, she served as HR Director for multi-national firms Context Web and CGI Technologies and Solutions.

Susan holds a Bachelor of Arts degree in Political Science from Allegheny College and is active in the Society for Human Resources Management.