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Courtney Wallace is a skilled Software Implementation Specialist at System Automation Corporation, with experience in training state agency administrators and managing projects with substantial budgets. Previous roles include Implementation Specialist at AASHTO, where collaboration with state representatives and oversight of NTPEP committees were key responsibilities. As a Supply Chain Intern at Volvo Group Trucks Operations, Courtney led a kaizen initiative that resulted in significant cost savings. Early career experience includes roles as a Sales Associate at ALEX AND ANI, a Research/Teacher Assistant at Clark Atlanta University, and participation in the Pathways Intern Program at FEMA, where technical skills were developed in programming and project execution. Courtney holds a Bachelor of Science degree in Bioengineering and Biomedical Engineering from North Carolina Agricultural and Technical State University and a Bachelor of Science degree in Biology from Clark Atlanta University.