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Jason M. is an experienced professional in global operations and technical support, currently serving as the Global Operations Lead at Systal Technology Solutions since August 2015. With a robust background in managing key operational tasks, advocating for process improvement, and leading technical teams, Jason excels in delivering high-quality services that align with client and business objectives. Prior roles include Service Operations Manager and Network Engineer, where responsibilities encompassed technical solutions, project management, and troubleshooting. Prior to Systal, Jason worked at NHS Greater Glasgow and Clyde and IBM, providing technical support and project assistance. Jason holds a Bachelor of Science (Hons) in Computer Networking and Systems Support from Glasgow Caledonian University and a HND in the same field from Anniesland College.