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Harsha R is a software engineer with current experience at Sysintegra since April 2023 and at Zertid since October 2023. Previous roles include a ServiceNow Developer Trainee at Hapta Digital IT Solutions from July 2022 to December 2022, where Harsha developed a strong foundation in client scripts, UI policies, and business rules within the ServiceNow platform. Earlier, Harsha worked as an interior designer at RAV Interiors from October 2021 to April 2022. Education includes a Bachelor of Engineering in Civil Engineering from Sapthagiri Engineering College, completed in 2021. Demonstrated expertise in designing and implementing functionality in ServiceNow, with experience in Agile and Scrum methodologies, particularly in Service Catalog, Incident, Problem, and Change Management modules.