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Justin McKarney is an experienced IT professional currently serving as a Client Experience Specialist at SysGen Solutions Group since April 2023. Previously, McKarney worked as a Delivery Manager at CompuVision Systems from May 2018 to April 2023 and as a Deskside Support Analyst at Coreio Inc., where responsibilities included providing sole support for 300 employees and facilitating the transition to Microage support. McKarney also served as an Operations Support Analyst at TD from March 2010 to December 2015, consistently achieving the highest ticket closure rate and acting as the Edmonton liaison for national projects. Earlier experience includes working as an IT Analyst at ctc TrainCanada, managing the care and maintenance of 60 computers and serving as the Prometric Test Center Administrator from August 2007 to March 2010.