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Ossama Hassan is a Marketing Data Analyst at Syriatel Mobile Telecom since November 2021, where responsibilities include data gathering, classification for reporting, and creating aggregations to enhance report performance, resulting in a 35% to 40% increase in process efficiency. Prior to this role, Ossama served as a Data Analyst at AL - Homam Insurance Agency from September 2020 to October 2021, assisting in customer segmentation and providing insights into consumer behavior for the Syrian Arab Insurance Company. Ossama holds a Bachelor's degree in Computer Software Engineering from Syrian Private University (2015-2020) and is currently pursuing a Master's degree in Web Science at Syrian Virtual University.