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Mark Crouch has over 20 years of experience in the IT industry. Mark has held various roles in different companies, including Director of Group IT Operations and Infrastructure at Synthomer, Group IT Director at Totally Plc, and Group IT Infrastructure Manager at Essentra PLC. Mark has successfully managed multiple projects, including the implementation of a global standardization project and the delivery of a flagship health services e-Commerce platform. Mark has also worked as a Security Project Manager at CAP GEMINI - SOGETI and as a Security Project Engineer at e-Qual. Mark started their career as a Computer Technician at GRANADA COMPUTER SERVICES and has progressed through different positions throughout their career.

Mark Crouch attended The University of Salford from 1991 to 1994, where they obtained an HND Electronics degree in Sound and Video Technology. Mark also holds additional certifications including ITIL Practitioner from AXELOS Global Best Practice, Certified Information Systems Security Professional (CISSP) from (ISC)², and PRINCE2® 2009 Certifications from APMG International.