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Fachryza Utama is an experienced customer service and tenant relations professional with a solid background in managing complaints, tenant monitoring, and promotional information. Currently serving as the CS & TR Supervisor at Synthesis Development since May 2016, Fachryza has previously held various supervisory roles in notable companies, including Lippo Malls and Summarecon Digital Center, where responsibilities included developing training programs, overseeing public facilities, and ensuring customer service excellence. Fachryza's career began at PT Bank Danamon Indonesia and Lion Airlines, specializing in customer relations and ground handling. The educational foundation includes a degree in Management Informatics from Universitas Gunadarma.