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Adri van den Wittenboer is a seasoned professional with extensive experience in software support and technical assistance within the ERP software domain at Syntess Software since January 2008, currently serving as a Senior Software Support Engineer. Adri's competence includes resolving installation, configuration, and performance optimization inquiries, along with a role on the Works Council to align company policies with employee interests. Previous roles include First Aid Instructor for the Dutch Red Cross, Sales Support Representative, ICT Support Engineer, and HR Administrator at CZ, and a trainee officer at the University of Canterbury. Adri holds an MBO in Business Administration and Information Technology, and recently pursued associate degrees in ChatGPT and Full Stack Web Development from Bit Academy.