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Lauren James has extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager at Synopsys Inc within the Software Integrity Group. Previously, Lauren held various roles including Customer Success Manager at Synopsys, Account Executive at Transamerica, and Sales Account Executive at SBLI of Massachusetts. Additionally, Lauren served as President of RNA Chapter 20075 and worked as a Sales Support Specialist at Royal Neighbors of America. Lauren's educational background includes two degrees from the Life Office Management Association (LOMA), achieving the Fellow Level I (FLMI I) designation between 2013 and 2019 and the Associate (ALMI) designation from 2013 to 2016.