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Nathan Cox has a diverse work experience spanning over several years. Nathan started their career in 2004 as a Desktop and Video Conference Support Specialist at UNC Office of the President, where they provided technical support for Windows desktops and trained others in video conference hardware. In 2005, they worked as an Assistant IT Director at The Laminate Store International, Inc. In this role, they managed IT operations and contributed to the overall IT strategy of the company.

From 2005 to 2016, Nathan worked at Dealnews.com, Inc. as a Senior Staffwriter, Content Editor, and Features Assistant. Their responsibilities included proofreading articles, improving site readability, and assisting with daily publishing goals. Nathan also played a role in developing new style guidelines and enhancing the user experience.

In 2017, Nathan joined Synology as a Technical Support Analyst, where they provided support for RAID builds, data recovery, and NAS systems. Nathan also gained experience in utilizing various tools such as SSH, RDP, and TeamViewer for testing purposes. In 2022, they were promoted to a Tier II Technical Support Analyst role.

Additionally, Nathan briefly worked as a Localization Specialist at Voicebox Technologies Corporation in 2017, where they assisted in localization projects.

Overall, Nathan Cox has accumulated a wealth of experience in technical support, content editing, and IT management throughout their career.

Nathan Cox obtained their Bachelor's Degree in Information Science from the University of North Carolina at Chapel Hill, where they attended from 2000 to 2004. Prior to that, they completed their high school education at Polk County High School from 1996 to 2000. No specific field of study was mentioned for their high school degree.