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John Gordon is a seasoned Field Service Engineer Team Lead at Synergy IT Solutions since April 2021, specializing in break-fix repairs for Chromebooks, laptops, printers, and server hardware. Previously, John served as an Agent for New York Life Insurance Company from March 2020 to June 2022 and held the position of Computer Repair Technician and Store Manager at LyteSpeed Computers from October 2013 to December 2019, where responsibilities included hardware and software repairs, inventory management, and custom computer builds. Additionally, John worked as Tier II Technical Support for ADT from October 2012 to August 2013 and was the General Manager at U-Haul International, Inc. from August 2005 to October 2009. John holds a Regents Diploma from Bishop Kearney and has completed studies at Monroe Community College.