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Neesar Gaha, CCSM, currently serves as a Customer Success Manager at Syndigo since December 2022 and is a member of Gain Grow Retain and CS Insider since September 2022. Prior experience includes roles as a Senior Customer Success Manager at CustomerSuccessBox, where a customer portfolio of $1M ARR was developed from $700k, and as a Strategic Account Manager at eClinicalWorks, managing 75 SMB and Midmarket accounts with a retention rate of 97% for a $3.6M ARR portfolio. Gaha's earlier experience includes positions at TTEC, providing technical support for Rakuten's affiliate marketing platform, and various support roles at TTEC. Educational qualifications include a Bachelor of Technology in Mechanical Engineering from Maharaja College of Engineering, Udaipur.