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Simran Grewal is a seasoned professional with extensive experience in customer success and implementation management within the financial and data sectors. Currently serving as a Senior Implementation Manager at Synctera since November 2021, Simran focuses on implementing banking capabilities and collaborating cross-functionally to enhance customer training resources. Prior roles include Enterprise Customer Success Manager at both Synctera and Informatica, where responsibilities involved onboarding bank partners and managing the customer lifecycle. Simran's career also includes significant experience at Uber as an Enterprise Account Manager and Oracle as a Customer Success Manager, alongside early contributions as a Marketing Intern at RIC Centre and as an Optometric Assistant. Educational credentials include a Master's Degree in Management of Innovation from the University of Toronto and a Bachelor's Degree in Biology from McMaster University.