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Ivy Lee has a diverse work experience spanning over two decades. Ivy started their career as a Semantic Analyst at the Institute of Information Science, Academia Sinica in 1997 and worked there for three years. Ivy then joined Openfind Inc. in 2000, where they held various roles such as Knowledge Analyst, MailCloud Service Sales Manager, and Senior Sales Manager until 2012. During their time at Openfind Inc., Ivy was responsible for providing information security, search engine, and webmail software and applications to customers. Ivy also managed direct and distribution partner sales and successfully achieved contracts with notable companies like 7-11 Company and Taipei Fubon Bank. In 2012, Ivy joined VMware as a Partner Business Manager and worked there for two years. In 2014, they transitioned to Zimbra as a Senior Territory Manager and joined Synacor in 2016 as a Sr Director, APAC Sales.

Ivy Lee pursued their Bachelor's degree in Business & Administration at Private Takming College from 1992 to 1993. Later, they advanced their education by completing a Master's degree in Executive Master of Science in Marketing at CUNY (The City University of New York) in the USA from 2006 to 2007.