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Mateo Peralta is a seasoned professional in customer success and management, currently serving as a Senior Customer Success Manager at Synack, Inc. since February 2022. Previous roles include Customer Success Manager at Reciprocity, Inc., and Manager of Customer Retention at eHealth Inc., where Mateo designed and implemented customer retention programs. Notable experience includes managing Revenue Cycle Management support at Modernizing Medicine, achieving significant improvements in team performance and collections. Mateo's career began at Cisco, where responsibilities spanned contract management and client services, and also included positions at WebEx and Verizon Wireless, focusing on account management and customer support. Mateo holds a Bachelor's degree in Psychology from California State University-Sacramento.