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Leila Salim is a seasoned professional in customer success and relationship management, currently serving as a Senior Customer Success Manager for Federal clients at Synack, Inc. since June 2023. Prior to this role, Leila led the Federal Relationship Management team at GovSpend, overseeing a $2M+ portfolio with a 90% customer retention rate and managing a team focused on client onboarding and support. Leila also held senior positions at Fedmine prior to its acquisition by GovSpend, where responsibilities included customer success and marketing for a SaaS business intelligence platform. Earlier experience includes operations management at ASG Federal, where Leila facilitated software maintenance for federal contracts, and market analysis at SAIC, contributing to a federal publishing contract. Leila holds a Bachelor of Science in Marketing from Virginia Tech.