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Ryan LaRoche is an experienced IT Support Specialist with a tenure at SymQuest Group since October 2012, providing comprehensive technical support for over 150 staff members across multiple locations. Prior experience includes a role as Administrative/IT Support at the American Red Cross from June 2004 to September 2012, where Ryan addressed IT needs in a remote office environment, and as a Technical Support Specialist at Sovernet Communications from May 2002 to May 2004, delivering assistance to customers with connectivity issues. Ryan holds an Associate of Science and a Bachelor's of Science in Computer Networking/PC Support from Champlain College, and foundational education from Burlington Technical Center and Winooski High School.