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Joe Williamson has extensive experience in IT and network engineering, currently serving as a Site Reliability Engineer at Symphony.com since September 2019, where responsibilities include designing and automating infrastructure to support production environments. Prior to this role, Joe held various positions, including Senior Advisor as an OpenStack Cloud Network Engineer at Dell from January 2013 to September 2019, and Network Engineer at Polycom, where Joe led significant projects such as a $1M network consolidation. Previous roles include Sr Business Systems Analyst at Spansion LLC, IT Support Specialist at PalmSource, and EUS Supervisor at SAP, where Joe notably improved customer satisfaction and efficiency. Joe's early career includes project management and IT support positions at Siebel Systems and BroadVision, where achievements included deploying large systems and enhancing productivity through strategic process improvements.