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Fatima T. is an experienced IT professional currently serving as IT - Service Delivery Manager/Product Owner at symphony.is since April 2022, where responsibilities include market research, team management, and project roadmap development. Previously, Fatima worked at Mistral from January 2016 to April 2022 as IT Product/Project Manager and Scrum Master, overseeing product lifecycle management and supporting Agile practices. Early career roles included IT Project Coordinator at TEDxFerhadija, QA Tester/Analyst at AuthorityPartners, Web Content Administrator at ABIDEINTL, Sales Manager at Infobip, Translator for Zira, and Web Designer for the Chamber of Commerce of Sarajevo Canton. Educational achievements include certifications in project management, business analysis, quality assurance, and artificial intelligence, culminating in a B.SC in Computer Science from SSST.