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With over 20 years of experience in the supply chain software industry, Raphael has technology in his DNA. He has over 9 years of leadership of Symphony RetailAI’s R&D, and played a significant role in the deployment of the end-to-end supply chain vision. A true technology evangelist, he plays a major role in the deployment of artificial intelligence and machine learning in all Symphony RetailAI solution portfolios, delivering real business values to retailers.