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Santiago Bernal Gómez has been working in the field since 2013. Santiago started their career as a Quality Assurance Analyst at Telefonica in 2013. In 2014, they moved to the Foreign and Commonwealth Office as an Entry Clearance Coordinator. In 2019, they began working at the Embassy of Canada | Ambassade du Canada as a Visas and Immigration Coordinator. Santiago also worked as a Confidential Material and Logistics Officer at the British Council the same year. Most recently, they were appointed as the Revenue Operations Manager at Symphonic Distribution in 2021.

Santiago Bernal Gómez obtained their High School Diploma from the International Community School of Addis Ababa, Ethiopia in 2008. Santiago then went on to pursue a Bachelor's in Business Administration from Lynn University, graduating in 2012 with a major in Business Administration and Management, General. In March 2021, they obtained a certification in HubSpot Sales Software from HubSpot Academy.