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Jenny Soldatenkov is a seasoned professional in process analysis and management with extensive experience in the financial services industry. Currently serving as a Senior Process Analyst at Symetra since November 2017, Jenny previously held the position of Process Manager at Capital One from May 2006 to July 2017. Throughout this tenure, responsibilities included managing project lifecycles, overseeing document processing for retirement accounts, and mentoring associates. Additionally, Jenny has contributed as a Transfers Subject Matter Expert, focusing on customer asset movement and standard operating procedures. Educational qualifications include a Bachelor of Business Management from Western Governors University and studies at Highline College.