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Jose Acosta's work experience includes:

- Service Desk Analyst at Symbotic from May 2022 to present.

- Service Desk Analyst at The TJX Companies, Inc. from September 2021 to May 2022. Responsibilities included answering support requests, managing applications using SCCM, and providing support for VPN connections and Authenticator.

- Food Server at Fairmont Hotels & Resorts from July 2017 to May 2022.

- Help Desk Technician at Whalley Computer Associates, Inc. from September 2021 to December 2021. Roles included helping users with Ethernet connectivity, implementing monitors and docking stations, and upgrading and repairing computers and peripherals.

- IT Consultant as a freelance role from April 2016 to February 2020.

Jose Acosta attended Millennium Training Institute in 2016, where they studied Network and System Administration/Administrator. Prior to that, from 2002 to 2006, Jose Acosta studied at Corporacion Universitaria Remington and obtained a Bachelor of Arts (BA) degree in Graphic Design.