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MacKenzie Brumbaugh is currently a Capture Center Specialist at Symbeo, responsible for quality and process management of invoices and medical bills, as well as executing timely escalations to support business commitments. Prior experience includes a role as a Customer Service Representative at Columbia Sportswear Company, where MacKenzie focused on maintaining customer satisfaction and handling a high volume of calls. Previous positions include Home Clerk at Fred Meyer, providing customer assistance and managing cash register operations, and Conference Ambassador at University of Oregon Catering and Conference Services, overseeing staff to assist conference guests. MacKenzie also served as a Resident Assistant at the University of Oregon, fostering community among residents. MacKenzie holds a Bachelor's degree in Sociology from the University of Oregon, earned in 2021.