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Jakob Aarup Petersen is the Group Executive Vice President at Sydbank, overseeing operations with a focus on Operational Excellence, Customer Centricity, Digitalization, Agile Methodology, and Self-Organized teams since August 2021. Prior to this role, Jakob held various leadership positions at Danske Bank from 2004 to August 2021, including Head of Process Methodology & Development and Global Head of Process Office, responsible for enterprise business process management, process automation, and enhancing customer experience. Jakob's educational background includes multiple degrees in finance, project management, and process improvement methodologies, complemented by Lean Six Sigma certifications.