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Markus A. Heinze has diverse work experience in the retail industry. Markus is currently the Head of Business Unit Retail at Sycor, where they support global clients in their digital transformation using Microsoft and SAP technologies. Markus has expertise in implementing various solutions such as commerce, data analytics, software asset management, and IoT. Prior to Sycor, Markus served as the Head of Merchandise Planning & Supplier Management at THE KADEWE GROUP GmbH. Markus also worked as an International Retail Consultant at INNOVATIVE RETAIL MANAGEMENT and as a Team Lead Retail Consulting / Managing Consultant at HSO. Markus has held positions such as Senior Consultant at W+P Solutions GmbH & Co. KG and Weigandt Consulting. Markus has experience as the Head of Corporate Development at GALERIA Kaufhof GmbH and the Head of Merchandise Management at MRSBC Holding, Wehmeyer Lifestyle GmbH. Earlier in their career, they were a Project Manager at WEHMEYER GmbH and the Founder and Partner of LE SHOP, beamar Textile.

Markus A. Heinze has a diverse education history. Markus pursued an MBA degree at Düsseldorf University of Applied Sciences from 1996 to 2000, specializing in the core module trade and controlling. For their degree thesis, they worked at METRO AG in Düsseldorf, Germany. Prior to that, they completed vocational training as an Assistant of Commerce/Assistant Departmental Manager at Peek & Cloppenburg KG in Düsseldorf from 1992 to 1995.

Markus also obtained additional certifications throughout their career. Markus earned an Executive Certificate in Strategic Planning & Management in Retailing from William & Mary – Raymond A. Mason School of Business in 2019. Markus is a Microsoft Catalyst Accredited professional and a Microsoft Certified Professional for Microsoft Dynamics 365. Markus also holds the Certified Agile Leader (IHK) / Fachkraft für agile Führung (IHK) certification. Markus obtained various Microsoft certifications, including Microsoft Certified Professional (MCP) and Advanced Microsoft Excel Certified. Markus has demonstrated a commitment to continuous learning and professional development.