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Kibet Ngeno serves as an IT Service Desk & Monitoring Support Executive at SYBYL, providing technical assistance and support for ICT-related queries. With experience in companies like Kenya Railways, STM Printers Ltd, and Tenwek Hospital, Kibet has a background in troubleshooting hardware, software, and network-related issues, as well as providing user support and system maintenance. Kibet holds a Bachelor of Business Information Technology degree from Jomo Kenyatta University of Agriculture and Technology (JKUAT).