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Ali Anum Shaukat is an accomplished Customer Service Manager at Sybrid Private Limited, where responsibilities include managing a team of over 300 staff across multiple cities in Pakistan and implementing process improvements to enhance customer experience. Previously, Ali held various roles at TCS Private Limited, including Floor Manager and Team Leader, focusing on operational management and customer service excellence. Early career experience includes positions at Digital Globe Services, SHE LTD, and Tesco, emphasizing sales, operations management, and customer relations. Ali holds a Chartered Accountant degree from The Institute of Chartered Accountants of Pakistan and additional qualifications in Business Management from Central College of London.