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Reyda Aftiss is an accomplished IT professional with extensive experience in account management, education, and customer success. Currently serving as an Account Manager at Sword Group since January 2023, Reyda excels in cultivating client relationships and leveraging technology to meet client objectives. As a trainer at both IONIS Education Group and SUPINFO International University, Reyda specializes in management methodologies and Cisco networking certification courses. Previous roles include Manager of Customer Success at Systancia, Freelance Consultant, and Business Developer. Reyda holds a Master's degree in Computer Science from SUPINFO and a university diploma in Networks and Telecommunications from Université de Haute-Alsace Mulhouse-Colmar.