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Caroline Billinson is a Senior Customer Success Manager at Swoogo. Caroline has over 10 years of experience in the events industry and has been with Swoogo for over 2 years. Prior to Swoogo, Caroline was a Technical Project Lead, Enterprise Events at Cvent. In this role, Caroline was responsible for managing one of Cvent's largest internal events showcasing new check-in and badge software. Caroline also served on Cvent's COVID-19 Client Services Task Force. Caroline is an expert in event management and has a deep understanding of the event planning process. Caroline is a strategic thinker and excels at problem solving. Caroline is a strong communicator and has a proven track record of successful event execution.

Caroline Billinson holds a Bachelor of Sciences in Arts Management with a Music Concentration from Indiana University Bloomington. Caroline is also certified as a ScrumMaster by the Scrum Alliance and as a Cvent Event Manager by Cvent.

They work with and Francois Joubert - Senior Customer Success Manager. Caroline Billinson reports to Joe Huisman, Director, Customer Support. Some direct reports include Celina Avalos - Customer Success Manager, Vanessa Campbell - Customer Success Manager, and Jihan Donawa Gibson - Customer Success Manager.