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Manuela Hess is an accomplished communications professional with extensive experience in public relations and media relations. Currently serving as the Media Relations Manager for Western USA at Switzerland Tourism since February 2023, Manuela has previously held key roles including Head of Communications for the Swiss Ice Hockey Federation and Head of PR & Publishing at Swiss Post. Additional experience includes positions as Content Manager & Copywriter at Scout24 Schweiz AG and PR & Media Manager for Jungfrau Region Tourismus AG. Manuela began a career in journalism at Jungfrau Zeitung. Academic qualifications include a Master’s degree in Communication Management from Lucerne University of Applied Sciences and Arts, alongside multiple certificates in content marketing, internal communication, and corporate communication.