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Janine Studer has a diverse background in team coaching and business process management, currently serving as a Team-Coach and Business Process Manager II at Swisscom since May 2018. Previously held roles include Business Process Manager at Basler Versicherung from May 2017 to May 2018 and Functional Coach at Swisscom between August 2010 and May 2017. Educational achievements include certifications as a Scrum Master and Agile Coach, and a CAS in Agile Business Analysis. Janine Studer also possesses credentials in vocational training and customer service from Swisscom and other institutions.