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Michael Kessler is a skilled technology professional with extensive experience in ICT support and engineering. Currently serving as a Workplace Engineer for macOS at SWISS TXT AG since March 2021, Michael has previously held roles such as Client Engineer at Ringier AG and ICT Support Engineer at Fachhochschule Nordwestschweiz. Key competencies include 2nd and 3rd Level Support, project management, user provisioning, and file structure management. Michael has also developed skills in Cisco phone provisioning and Apple support, complemented by prior experience in technical support roles at Bedag Informatique SA and AC-Service (Schweiz) AG. Earlier career highlights include a Sales Manager position at Marvo Engineering AG and an internship at Evatec AG. Formal education includes a degree in retail sales specializing in entertainment electronics from Berufs- und Weiterbildungszentrum Sarganserland.