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Tomas Jurka possesses extensive experience in service management and delivery, currently serving as Product & Delivery Lead Provider and Service Management at Swiss Re since September 2020. Significant roles include Chapter Lead Provider Management and Senior Technical Service & Vendor Manager. Previous positions encompass leadership in release management and service delivery at Poštová banka from September 2015 to August 2020, along with project management at Concentrix and IBM in earlier years. Tomas Jurka's educational background includes multiple programs at Yale School of Management, focusing on negotiation strategies, leadership, and executive management, coupled with a Master’s degree in Economic Diplomacy & International Relations from the University of Economics in Bratislava.