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Crystal Carlson, CISR, serves as a Commercial Lines Account Manager at Swingle Collins & Associates since June 2022, bringing extensive experience in the insurance industry. Previously, Crystal held the position of Sr. Commercial Lines Account Manager at Frost Bank from November 2015 to June 2022, where responsibilities included marketing, servicing, and supporting account management processes. Prior experience includes serving as an Insurance Agent at Texas Insurance Agency Inc., a global administrator overseeing seven agencies, and roles at Nationwide Insurance and Farmers Insurance Group of Companies that spanned from Account Executive to Administrative Assistant. Crystal's diverse background reflects a strong commitment to client service and account management within the insurance sector.