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Jolie Craig is an accomplished professional with a diverse background in customer service, marketing, and business management. Currently serving as Senior Customer Service Manager at Swift Straw since August 2018, Jolie has also held the positions of Marketing Manager and Customer Success Manager within the company. Prior experience includes operating Kaleidoscope, Gallery & Emporium from March 2009 to October 2023, where Jolie successfully implemented innovative strategies to enhance downtown commerce and increased sales by 45% through strategic gallery relocation. In addition, Jolie has experience in administrative roles at Emory Healthcare. Jolie's educational background includes studies at Mercer University and Valdosta State University.