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Rachael Caplin is a seasoned professional in business development and account management, currently working at Swift River - Addiction Campuses since September 2023, focusing on strategies to access the hospital market in Central and Eastern Massachusetts. Previously, Rachael served as a Regional Account Manager and Community Liaison for Brookhaven Hospice from March 2015 to September 2023, where notable achievements included three President’s Club Awards and mentorship of new sales representatives. Earlier roles included Marketing Coordinator at Veterans Inc., where Rachael received the 2014 Certificate of Achievement, and positions in professional relations and pharmaceutical sales, demonstrating a strong background in healthcare marketing and relationship building. Rachael holds a Bachelor's degree from the University of Massachusetts Amherst.