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Mary Wilkins has extensive work experience in the field of client services. Mary began their career in 1997 as a Marketing Manager at Graphic Packaging Corporation Flexible Division. In 2000, they moved to WorkWireless as a Senior Enterprise Account Manager, where they managed relationships and day-to-day operations for the company's Enterprise clients totaling 600+ retail stores. In 2008, they joined iQmetrix as a Program Manager, Enterprise Managed Services, Technical Writer, and Customer Success Manager. In their role as Customer Success Manager, they managed relationships and supported day-to-day operations for the company's three largest Enterprise clients and fifteen key accounts, totaling 800+ retail locations. In 2016, they were appointed Director Client Services at Sweet Relish.

Mary Wilkins graduated from Queens University, Charlotte, NC with a Bachelor of Arts in Organizational Communication.