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Jay-Jay G. Chua has a strong background in IT, with experience spanning several companies. Currently, they serve as the System Administrator Team Lead at SWAT Systems since January 2020. Prior to this, they worked as an IT Manager at Water Consulting from December 2017 to January 2020. Jay-Jay G. also held the position of Instant Support Group Tier 2 at Dynamic Edge from September 2016 to August 2017. Earlier in their career, they were a Wintel Technology Consultant 3 at Hewlett-Packard from January 2011 to July 2015. Additionally, they worked as an I.T. Trainer at Wilderness Empowerment from May 2008 to December 2010. Lastly, they gained experience as an Asst. Team Leader/Trainer/Macro Developer/Investigation Leader at Sutherland Global Services from January 2007 to May 2008.

Jay-Jay G. Chua completed a Bachelor of Science degree in Computer Science at AMA University from 2000 to 2004. Jay-Jay G. has also obtained multiple certifications from Microsoft, including Microsoft 365 Mobility and Security, Microsoft 365 Identity and Services, Microsoft Certified Azure Administrator Associate, Microsoft Certified Solutions Associate, Microsoft Certified IT Professional, Microsoft Certified Technology Specialist, MCSA1: Security on Windows Server 2003, Microsoft Certified Systems Administrator, Microsoft Certified Systems Administrator: Messaging, Microsoft Certified Systems Administrator: Security, Microsoft Certified Systems Engineer, Microsoft Certified Systems Engineer: Messaging, Microsoft Certified Systems Engineer: Security, Microsoft Certified Trainer, MCPS: Microsoft Certified Professional, and Microsoft Certified Professional. Additionally, they received the Xenapp 6.5 Certified Administrator certification from Citrix. In 2021, they obtained the Microsoft 365 Certified: Enterprise Administrator Expert certification.