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Pedro Sayago currently serves as the Head of Business Operations at Swapcard, leading the development of standardized processes and operational improvements for the virtual and hybrid event platform. Previously, Pedro held significant roles at Efficy, first as Country Services Manager and later as Head of Operations, where responsibilities included overseeing operational activities, ensuring technical compliance, and providing training. Prior experience includes senior consultancy at ActiveViam, software development at Thomson Reuters, technical consulting at Deltek, and an internship at AYESA. Pedro possesses an Executive MBA from IE Business School, a Master's in Information Technology Project Management from Universidad Politécnica de Madrid, and a degree from Universidad de Sevilla.