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Ana Gabriela Saavedra Mendez is an experienced professional with a strong background in customer support and technical assistance in the manufacturing sector. Presently serving as a Customer Support representative at Swap since January 2023, Ana Gabriela previously held positions at Banco de Desarrollo Productivo SAM, where roles included Subgerente de Asistencia Técnica and Jefe Nacional de Asistencia Técnica, focusing on project development and implementation for Bolivian producers in textiles, leather, wood, and metalworking. Additional experience includes managerial roles at Alpima and production leadership at Industria Textil El Sol. Ana Gabriela's educational qualifications include a Diplomado en Inclusión Financiera from CAF-Banco de Desarrollo de América Latina, an MBA from Escuela de la Producción y la Competitividad, and a Licenciatura Cum Laude in Industrial Engineering from Universidad Privada Boliviana.