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Johan Hjortheden has a diverse work experience spanning over several industries and roles. Johan started their career in 1988 as an IT Technician at Datadraget and then became a Part Owner at Nätverksinstallatörerna in 1993. Johan then worked as an IT and Operations Manager at Stockholms stad until 2010. From 2010 to 2014, they worked as an IT Infrastructure Expert at Enfo Zipper, focusing on OS and application deployment, automation, and monitoring. Johan then joined Atea Sverige AB as a Senior Consultant, where they worked on various assignments, including service delivery management and IT transformation projects for global organizations. In 2017, they moved on to Acando as a Senior Consultant, specializing in Cloud Transformation. Johan then worked at Asurgent AB as a Senior Advisor and Project Manager before joining Svensk Travsport in 2021 as a Product Owner. Throughout their career, Johan has gained expertise in areas such as workplace solutions, applications, infrastructure, end-user services, and IT operations.

Johan Hjortheden attended Fredrika bremergymnasiet and Källtorpskolan, but no specific degree or field of study is mentioned. In 2010, they obtained a certification as a Certified Technology Specialist from Microsoft, and in 2012, they obtained their ITIL V3 Foundation certification from DF certifiering AB.