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Rich Sommers is an experienced professional in research operations and quality assurance within the healthcare sector, currently serving as the Research Operations Manager at Sutter Health since August 2011. In this role, Rich leads the Office of Total Quality Management, developing strategic and operational directives while managing quality research teams and departmental budgets. Rich previously held various positions at Sutter Health, including Research QA Program Manager and Lean Leader, overseeing compliance and quality improvement initiatives. Prior experience includes managing a hepatology clinical research program at California Pacific Medical Center and serving as a Senior Clinical Research Associate. Rich holds a Certification in Organizational Leadership from Harvard Business School Online and has a rich educational background from Vanderbilt University and Volunteer State Community College.