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Cheryl McGuffey, BS, CHAA, has over a decade of experience in the healthcare billing and financial clearance sector. Currently serving as the Financial Clearance and Counseling Lead at Sutter Health since September 2016, Cheryl progressed from Team Member to Team Lead in April 2014. Prior experience includes roles as a Billing Representative at Pulmonary Medicine Associates, where responsibilities involved patient registration and billing processes, and administrative support at Manpower ~ Sutter Case Management, focused on medical authorization. Cheryl's earlier career includes significant customer service and leadership roles at AT&T, where management duties included training and coaching. Academic qualifications consist of a Bachelor's Degree in Medical Office Management/Administration from Aspen University and multiple associate degrees in Medical Insurance Billing and Coding from Heald College-Roseville.