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Mark Gradwell is the Vice President of Global Services at SUSE, a position held since August 2022. Prior to this role, Mark served at BMC Software from October 2011 to July 2022, ascending to various leadership positions including Vice President of Customer Success Strategic Programs and Area Vice President of Consulting Services, where Mark led efforts in digital transformation for clients. Mark's career also includes significant roles at Symantec and VERITAS Software, focusing on customer satisfaction and support management. Mark's educational background includes a BCOMM in Economics from the University of KwaZulu-Natal.